What a crazy few months its been for everyone , Covid has changed the world , thank god for that weather and i think our government did an admirable job of a terrible situation especially in comparison to other major so called countries
Our business is a very strange rollercoaster of emotions lately , from normal times pre covid we some days wondered why we kept going but during covid i wondered when would it stop ! Its been an amazing time , ive met some wonderful new people lately and the level of patience has been amazing considering delay times i was surprised . We have had major issues with our couriers ** loosing ** items , Breaking items and just a lot of general issues with no signatures or phone calls going on . Our first reason as a small opening business to choose Fastway was pricing originally . It has been a hard decision to make a move to a more specialist company in HomeDel.ie but we made the decision based on the fact they base the whole business on care , Care for the customer us and you and the items and handle with care . Yes we've had to pass on some costs on larger items and mirrors but we still try our best to absorb costs but we could not continue with the loses we were experiencing .
Worst of all , was trying to get information regarding situations. It was not happening , which left everyone frustrated
Thanks to our new friends in www.homedel.ie and we look forward to dealing with them more closely in the future