- All items take standard 7 to 12 working days to arrive into stock once ordered, However exceptions to this rule do occur due to Covid and Brexit
- All items are checked for faults and damage prior to leaving for delivery
- Some delays are inevitable in some circumstances due to shipping delays such as weather , national holidays in the Uk and Holland , and other unseen delays . We will do our best to advise of delays on our social media outlets and our website as and when we know of them
- We use Priority shipping for delivery ( An post registered parcel delivery , Fastway couriers and Homedel.ie delivery service )
- Uncollected boxes or Missed deliveries - Where an item is delivered via an post and there is no one home to sign for and or the item fails to be collected in An Post Depots within the allotted time , the item is then returned to us . We do not know until it actually arrives back to us , that it has failed to be signed for .
- All items over 15kg in weight are now carried by HomeDel.ie , who are a point to point courier service ensuring safety and quality of delivery. Delivery with Homedel.ie starts at 35 Euros and for larger heavier items will be 85 euros . Items delivered by this method are Priority shipped and return costs must be covered by the customer . The HomeDel.ie team will inspect items upon collection and on delivery to ensure quality
- All Mirrors and glass furniture are carried only by Homedel.ie as of the 1st November 2020