​Delivery Information

1. All items take standard 7 to 12 working days to arrive into stock once ordered but exceptions to this rule do occur 
2. All items are checked for faults and damage prior to leaving for delivery 
3. Some delays are inevitable in some circumstances due to shipping delays such as weather , national holidays in the Uk and Holland , and other unseen delays . We will do our best to advise of delays on our social media outlets and our website as and when we know of them
4. We use Priority shipping for delivery  ( An post registered parcel delivery , Fastway couriers and Tnt pallet delivery ) 
5. Uncollected boxes or Missed deliveries - Where an item is delivered via an post and there is no one home to sign for and or the item fails to be collected in An Post Depots within the allotted time , the item is then returned to us . We do not know until it actually arrives that its failed to be signed for . 

Returns information and Rights

1. Cooling of Period - You have 14 days to change your mind about your purchase , notification to return must be made within this period and a refund will be issued in full once the product has been delivered back in saleable condition in original packaging .
2. Refunds can take between 3-5 Working days to appear in back in your method of payments account 
3. Eu law states that items not damaged or returned in cool of period are at the returnees expense , IE you are responsible for return delivery costs 
4. Damaged Goods - In most cases of goods being damaged during transport we will issue a prepaid label to attach to item and return via An Post at any local post office . All damaged goods must be notified to us within the 14 day cool off period , this date starts from date of receipt of goods via registered courier
5. Pallet delivery Costs - Larger furniture is delivered by Pallet at a cost of 50 euros per pallet . Any items delivered by pallet that are being returned for cooling period reasons have to be arranged and paid for by the customer to return . 
6. Replacements - Once an item has been returned as faulty we will replace it , if the item  has to be sourced again from our over seas supplier , this takes the same original 7 to 12 working days to source . If a customer does not wish to wait a refund can be issued 
7. In Unsigned for cases , The parcel has arrived at its destination , Delivery has been attempted. As this has incurred the delivery charge further delivery costs will be reapplied to re send the item , or it can be collected from us , if this is not acceptable by customers then a refund can be issued 
8. In the case of Custom orders - where in items are requested to be altered in some shape or form from original advertised design , No Refund will be given , altered items cannot be returned to stock 

Payment & refunds Information 

1. Paypal is our Payments processor 
2. You can use all Major credit , Debit cards at checkout and or Paypal Balance
3. As paypal is our processor , all refunds issued are issued immediately through paypal and can take 3-5 working days to process 

The Store Room is the trading name of FJMaher Co Ltd
Returns should be Sent to 
FJMaher Co Ltd , Mullary Manor , Tenure Co Louth 
​Contact Support@TheStoreRoom.ie
​Phone 085 1466300